Frequent Asked Questions FAQ
“Is the Gelé garment a unique product?”
Behind every Gelé garment, there is the hand of the owner and stylist Gemma del Vecchio, who has been working in fashion for over 13 years. The product is designed by her and followed carefully step by step. She oversees all phases: from the choice of fabric, buttons, the creation of graphics of custom prints, lace and choice of profiles, till the finalization of the product. The subsequent stages of packaging are treated by experienced professionals who have worked in the Made in Italy sector for more than twenty years. All this makes the Gelè product, unique.
“If I am not sure of the size I would like to order. Can you help me?”
Sure! Please contact us on shop@gelestore.it and we will work out together, based on your measurements, which size will be right for you.
“From the moment I order a garment, how quickly will I receive it?”
Consider that Gelé has a small warehouse, if your order is already in stock, shipping will take from 3 to 5 working days, depending on where you are in Italy (for the islands there is a different timeframe). If, on the other hand, your order is not in stock, your 100% Made in Italy garment will be made especially for you and the timeframe may vary up to 10 working days (the logistics time includes: creation in the workshop, delivery of the garment to Gelé, packaging and the shipping/delivery timeframe).